We’ve added a new shortcode [report_maintenance_issue_form] to show form allowing tenants to report issues via your website.
When a new maintenance job is added an email will be sent to the office in question and will go into Property Hive in the ‘Maintenance Jobs’ area where it can be picked up and dealt with accordingly by a member of staff.
We’ll also flag in the WordPress menu of any new reported issues that haven’t been acknowledged yet:
Customers with a license key can update their add ons through their WordPress dashboard. You can purchase the maintenance add on here;