If using our Real-Time Data feed add on to send your properties from WordPress to Rightmove, OnTheMarket or Boomin you might also be taking advantage of the fact that you can import enquiries from these portals back into Property Hive.
With our latest RTDF add on update, version 1.1.46, we’ve made a couple of improvements to this feature which we will discuss in more detail below:
Previously enquiries would be imported twice a day. With time being of the essence we know that this was just too slow. As a result we’ve changed this so enquiries made through the property portal will now appear in Property Hive within the hour.
When queries arose regarding enquiries and how they’ve been imported it was really tricky for us and you to debug this as we had no way of seeing the original enquiry data received.
When an enquiry is received we’ll now store the raw data and make this available on the enquiry record for you to see, or for us to use when assisting with support queries.
Enquiries sent through that aren’t related to a property, such as valuation requests, will be handled accordingly now with a more appropriate title set.
These updates are available now with a license key or the add on can be purchased below: