Important Information: Rightmove Removing Support For TLS 1.1 When Downloading Media

5th July 2021

If you’re using our Rightmove Real-Time Data Feed add on you might be interested to know that we received a notification from Rightmove last week stating that they’re dropping support for TLS 1.1 when requesting media such as photos and floorplans.

The exact email read as follows:


We are reviewing our security protocols for media downloads and will be removing support for TLS 1.0 and 1.1 on the 1st of August 2021.

If you’re using HTTPS, please ensure that your server support TLS 1.2, otherwise we will not be able to download the images.

This is now available on our test site, if you’d like to test (or if you have any questions or concerns) , please contact the data feed team at


If you’re unsure on whether this will effect you, you can ask your hosting company to ensure they support TLS 1.2, or as the email states, speak to Rightmove about creating a test account for you, then setup a separate real-time feed in Property Hive linking to this test account.

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