FAQs

Property Hive is a WordPress property plugin that gives estate agents and developers the tools to build and manage property websites, from property search and listings to CRM integrations and portal feeds.

Think of it as the property engine behind an estate agency website, without locking you into a particular website, CRM or way of working.

WordPress is open-source software used to build and manage websites, and powers millions of websites around the world.

Property Hive works with WordPress to add the specialist property functionality an estate agency website needs, while giving you the freedom to choose how your website looks, who builds it and the other tools you use.

Property Hive is built for estate agents and property professionals who want more flexibility and control over their website, as well as developers and agencies building property websites for clients.

It works for everything from independent agencies and startups to larger, multi-branch businesses.

No. You can use Property Hive without writing a line of code. Many features can be set up and configured directly in WordPress.

If you do have development experience, Property Hive also gives you plenty of ways to customise and extend things further.

Not always. If you’re happy using our free Honeycomb theme and standard setup, you can get up and running without a developer.

If you want something more bespoke, a developer can help you customise the design and functionality further. If you need a hand finding one, take a look at our developer directory.

In most cases, yes. Property Hive can be added to an existing WordPress website, provided your current theme or setup doesn’t already include conflicting estate agency functionality.

If you’re not sure whether your existing website is compatible, get in touch and we’ll be happy to take a look.

Yes. You can try any of our PRO plans free for 7 days, so you can make sure Property Hive works for you before committing to a subscription.

The core Property Hive plugin is also free, so you can get started without a PRO subscription.

Property Hive gives you the tools to manage and display properties on your WordPress website, connect with your estate agency CRM, send listings to property portals and manage enquiries.

You can start with the essentials and add more tools and features as you need them.

Yes. You can customise things like property types, search fields, locations, currencies and features to suit your agency, market or website.

If you’re working with a developer, Property Hive can be customised and extended much further using templates, hooks and filters.

Find out more about customising Property Hive.

Yes. Property Hive is modular, so you can keep things simple or build a more advanced setup using our 70+ tools, automations and integrations.

Take what you need. Leave what you don’t.

Yes. The core Property Hive plugin is open source, so developers can inspect the code, customise functionality and extend it to suit different projects.

That also means you’re not locked into a closed property website platform.

Yes. Property Hive is designed to work with WordPress themes that don’t already include conflicting estate agency functionality, and works alongside popular page builders including Elementor, Divi and Bricks.

If you’re starting from scratch, you can also use our free Honeycomb WordPress theme.

Yes. Property Hive can be used for property websites outside the UK, with configurable currencies, locations and terminology to suit different international markets.

Typically, yes. Property Hive supports imports from 50+ estate agency CRM formats, allowing your property data to be automatically imported into your WordPress website.

You can check whether we support your CRM here.

Property Hive supports many of the leading estate agency CRMs, including Alto, Street, Reapit, Jupix, Loop and more.

We also support standard property data formats including XML, CSV and RTDF.

Search for your CRM here.

We may still be able to help. If your estate agency CRM isn’t currently supported, get in touch and tell us what you’re using.

We’re always happy to look at adding new CRM integrations where possible.

You decide. Property imports can run every 5 minutes, hourly, twice daily, daily or at custom intervals, depending on how frequently you need your website updated.

Yes. If your agency uses multiple CRMs or property feeds, for example separate systems for sales and lettings, you can run multiple imports into the same Property Hive website.

If you’re building a property portal that imports listings from multiple agencies, different licensing applies, so get in touch and we’ll help you find the right setup.

Yes. Property Hive can automatically send property listings to Rightmove, Zoopla and OnTheMarket using our Export tools.

Property changes and updates can be sent automatically too, helping keep your portal listings up to date without duplicate admin.

Property Hive connects with the UK’s biggest property portals, including Rightmove, Zoopla and OnTheMarket, plus a range of specialist and international portals too.

Ask us if there’s one you’d like to check.

Yes. You’ll need an account or agreement with each property portal you want to advertise on. Property Hive then takes care of sending your property data to them.

Yes. Once your portal feeds are set up, changes such as price updates, status changes, new photos and withdrawn properties can be automatically sent to your chosen property portals.

No need to update the same property manually in multiple places.

Yes. The core Property Hive WordPress plugin is free and includes everything you need to display properties on your website, including property search, results and property pages.

If you need additional tools and features such as CRM property imports, portal feeds and map search, you can add a PRO subscription.

Property Hive has three plans: Free, Import and All Features.

Free gives you the essentials for displaying and searching properties on your WordPress website.

Import adds automatic property imports from your estate agency CRM.

All Features includes property imports plus all of our PRO tools and features, including portal feeds and additional tools for your property website.

Compare Property Hive plans and pricing.

The free Property Hive plugin can be used on as many websites as you like.

For our Import and All Features plans, you can choose a licence for 1, 3 or 10 websites, depending on how many sites you need to use Property Hive on.

Yes. If you need to run a staging or development site alongside your live website, just get in touch. We can temporarily extend your licence activation allowance to cover it.

Yes. You can change your Property Hive plan or the number of website licences at any time.

If you upgrade, you’ll only pay the difference for the remainder of your current billing period. If you downgrade, the change will take effect from your next annual renewal date.

Yes. Property Hive PRO subscriptions renew automatically each year, so you’ll continue to receive access to your PRO features, updates and support.

You can cancel your subscription at any time before your next renewal date.

Yes. You can cancel your Property Hive PRO subscription at any time. Your subscription will remain active until the end of your current billing period, and you won’t be charged again.

If you cancel your Property Hive PRO subscription, you can continue using your paid features until the end of your current billing period.

After your subscription expires, your paid features will stop working and you’ll no longer receive priority support. The free Property Hive plugin and any free add-ons will continue to work as normal.

If Property Hive isn’t right for you, you can request a refund within 30 days of your purchase.

You can read our full refund policy for more information.

Our paid plans include direct email support from our in house UK team, with a maximum response time of two business days.

You’ll be speaking to people who know Property Hive inside out, so if you need help, just ask.

You can find setup guides, documentation and answers to common technical questions in our documentation.

If you can’t find what you need, you can contact our support team and we’ll be happy to help.

Yes. Our developer directory includes experienced developers who know Property Hive and can help with everything from building a new property website to bespoke development and customisation.

Take a look at our developer directory.

Property Hive is built and maintained by our own UK-based team. We develop the plugin ourselves, maintain our integrations and provide support directly to our customers.

That means when you contact us, you’re talking to people who actually know the software.